Community Submitted Provider
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https://www.refills.com/J J
Terrible...
Terrible.... I placed an order on March 2nd and I have been lied to over and over about the status of my order. One person says one thing another person says another. Do not trust this company. Can't even call them it goes to a voicemail and they DO NOT return your call. BUYER BEWARE
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Katie Crandall
Helpful customer service
Helpful customer service, able to work with me and responsive through texting to make sure I got the support I needed.
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Tiffany
Great, trustworthy and consistent company!
Eric was great, helped me with my issue through text which was super convenient and quick. Always a good experience with them! By far my favorite company to get my prescription through and also so affordable. 10 stars if I could! :)
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Ashley Bradbury
Everything in the beginning is great…
Everything in the beginning is great and still is. However, there are issues with managing your account and receiving technical support—it’s practically non-existent. First, even though it looks like it will, it won’t let you manage your shipments. Every time I attempted to change a shipment, I received an erroneous error message (a ludicrous reason I won’t list) is not acceptable. Then, when I reached out to support I never received a response. Someone from another team contacted me about something else entirely before I even received a response from support. It’s been weeks and it still hasn’t been fixed, and now I cannot place an order meaning my treatment will get delayed.The technical issues I’m having DO NOT take this long to resolve. If there are that many issues ahead of mine that tells me they are not hiring enough people, training them well or retaining them. Other than that this site has been great and overall is much better than a lot of the GLP services, however they need to get the final kinks with the site resolved.
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