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63% would recommend
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Apr 16, 2026
Nikki Evans
Absolutely Love Pomegranate
I absolutely love Pomegranate Health! I switched to them from Orderly Meds and I am shocked at how much better Pom was in every aspect. I placed my order on 3/19 and had my meds in hand 6 days later. It came well packaged with ice packs and clear instructions. They offer like 5 different pharmacies to choose from which is a big plus for me. My 1st order was with BPI Labs and it worked great. I just received my 1st refill [2nd order] using Hallandale Pharmacy and I will start that next week. It came even faster than the 1st order and well packaged and my meds was still cold. I really like how we get a detailed 7 page clinical summary, how blood work is required and that they provide receipts. My only complaint is their Charm Portal is really slow. It takes up to a week for everything from my order to show up. And their shipping notifications are behind as well. Both times Ive had my meds in hand before I received an email with tracking on it. But other than the delays of information everything else seems to be great. It was a great experience using Pomegranate and I plan to stay with them for a long while. Very happy customer!!!
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Apr 15, 2026
maria s
Good experience
I just got my Tirzepanide , they sent 6 months supply in a well packed box .The price was good . I tried them after a bad experience with Refill.com( they never send the last shipment ).I ‘ m happy . I took an appointment and I spoke with a real person before get the product . The Tirzepanide looks good, vials look good .
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Apr 11, 2026
LOVEM?
Amazing customer service
Amazing customer service! The care team is extremely responsive on the portal as well as calling customer service support if needed. Highly recommend
via Trustpilot
Apr 10, 2026
Carrie Green
Terrible customer service
I did my initial questionnaire with Pom health JUST before this FDA stuff broke. Like less than an hour afterwards - it all made me feel really uncomfortable and so I contacted support immediately - again, within an hour or two of doing intake- and asked that they just cancel everything because I felt sketch until things calmed down. No response. Not one. Well, that’s aggravating. So I block transactions from Pom health just in case - and lo and behold I can’t get a response from Pom, but I did see a $400 charge attempted this morning. Still no response from Pom.Awful customer service dudes. I’m really disappointed.
via Trustpilot
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