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95% would recommend
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Aug 29, 2026
Heidi Easter
Great communication
Great communication, quick response times and very helpful.
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Trustpilot
Aug 29, 2026
Brick Smith
They were great for 13 months and then…
They were great for 13 months and then screwed the pooch. They increased prices and were a month early asking for medical form for next prescription. I told them no, too early, too expensive and cancelled membership. I did this for literally dozens of texts and emails. They never answered any phone calls. Only one email response acknowledging they would cancel but their robot emails continued. They charged my card without consent after my numerous cancellations and I had to get a new card.
via Trustpilot
Aug 27, 2026
Shannon Beedy
I’ve had such a great experience with…
I’ve had such a great experience with Brightmeds! Their customer service is excellent, and I really appreciate how easy it is to chat with someone whenever I have questions about my medications. The entire process—from communication to delivery—is simple, reliable, and convenient, and their pricing is very reasonable. Most importantly, I genuinely feel taken care of as a patient. Even though so many healthcare companies are becoming automated, Brightmeds still feels personal, responsive, and human—not AI-driven. I highly recommend them!
via Trustpilot
Aug 26, 2026
christian azize
Seamless experience
Seamless experience, engaged and attentive customer support with same day response to inquiries and questions. Henry, the care coordinator was great! The medical intake process is thorough and carefully vetted by a board certified physician that reaches out directly on their online platform. I am excited for using their service and continuing my weight loss journey.
via Trustpilot
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