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Kimberly
Listened to my concern and was very…
Listened to my concern and was very helpful in finding a solution to my problems. Rihnard was awesome
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Mark
Good customer service from Lei
Good customer service from Lei. She answered my questions promptly and gave me guidance/instructions for additional follow-up I needed to do on the IvyRx website...and, it was on a Saturday afternoon....
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hrricloud.com
Responsive and professional
Responsive and professional
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Darrell Tucker
Poor quality product
I have been on tirzepatide for over 4 months. I experienced gradual weight loss as expected. I switched providers to Ivy rx 3 weeks ago. The medication arrived in a package with 2 ice packs. The ice packs were completely melted and the medication was warm. I refrigerated immediately and began taking a few days later. With Ivy, I began an increased dose. Instead of expected results, I experienced more appetite and weight gain. I feel like their medication is significantly weaker than I received from my previous supplier, which was Medvi. I contacted Ivy, and the responses seemed to be automatically AI generated. I had ordered a 3 month supply, and offered to return the unused medication, to prove I wasn't trying to get anything for free. The response was basically, 'Sorry, we don't give refunds or replace medication. " I would strongly encourage anyone to find a different supplier. Don't get scammed like I did.
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