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Crissy Alexandria
Writing this review to express my…aggravation with this company so far
Writing this review to express my serious concerns regarding the lack of communication and clear instructions provided for my recent medication, as well as an issue with the quantity received.I received this medication a week ago but was unable to start it for three days because I could not get anyone to answer the phone or respond to my inquiries via the patient portal. When I did receive a response, it did not answer my questions. I have been trying to set up an appointment to speak with someone for over a week, but my calls continue to go unanswered. It is now almost a week later, and every time I call, no one answers the phone. The excuse I receive via the patient portal is that we have high call volume, yet I still get zero response when trying to set up an appointment.Because there were no instructions included, I did not know how to take the medication. After waiting for a response, I ultimately had to ask someone in a support group for assistance, who advised me to inject eight units. However, I am still unsure if I am doing this correctly and have several questions about the proper administration process.Additionally, I purchased a three-month supply of this medication, but the bottle I received is not even halfway filled.
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greg kelly
Horrible customer service actually non…
Horrible customer service actually non existent. They said they ordered medication for my nausea but never received them. They never checked on me throughout the whole process. Signed up for six months then all of a sudden I was billed for 6 more. I only took 3 months of the first due to side effects. Terrible!!!
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Gilmer Puckett
I have been using this company for 4…
I have been using this company for 4 months now and on the Semaglutide. I have lost an average of 3 pounds per week so far! Everytime I message I get almost an immediate response! Every referral I have had I just message them a few days before to just confirm it will be applied and never had an issue after that. They have been beyond a blessing to me and use Hallandale pharmacy which is one of the world's top compounding pharmacies and FDA certified so that was very important to me! They also automatically increase your monthly dose so you know they don't only try and keep you at the lowest dose to save money! I'm not sure why the others have had issues bc myself and every referral I have had love them! Possibly bc they are so new. If you are on the fence give a try you will not regret it!
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Trisha
I wish I could give 0 stars
I wish I could give 0 stars. Very scammy company. I has to stop medication due to lancreatitis they took payment for a shipment I never received. I canceled the order and they attempted payment a 3rd time after being told to discontinue by their physician. Has to cancel my debit card and still have never received a shipment or refund for my last payment.
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