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23% would recommend
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Aug 29, 2026
Ms Shellie
Not following proper protocol
Everything was going pretty well with this company, good communication, medication was delivered on a regular basis. Then out of the blue, they titrate me up to a higher dose and used a totally different pharmacy. I did not ask to increase my medication nor did they tell me they were increasing my medication. I was continuing to lose weight on the lower dose, so why did they change my prescription without discussing it with me first? That is not proper practice at all.
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Aug 12, 2026
Duane Davis
1 Star is Generous!
DO NOT DO BUSINESS WITH THIS COMPANY!!!! If I could give 0 stars, I would--this company lies and cheats and then claims that they did nothing wrong. I prepaid for a 3-month supply of tirzepatide. When it arrived, the vial contained about 1/2 of what would be required to cover 3 months (based on the instructions on the vial) but it said 0 refills (and didn't come with enough syringes to cover the entire period anyway). They completely ignored my online requests for information, and their automated help line repeatedly hung up on me no matter what sequence of buttons I entered. When I finally got ahold of someone, he bluntly told me that what I got was for the entire 3 months and accused me of using it incorrectly (like I can't single digit numbers or count syringes). He then claimed that even if it was wrong, it was the pharmacy's problem and not theirs. I repeat: DO NOT DO BUSINESS WITH THIS COMPANY!!!!!!
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Aug 11, 2026
Dave Hartsook
Been with them for a few months
Been with them for a few months. Customer communication was good. replies within a day. Ordering from the pharmacy not so good. Replies in a day. I went to the three month subscription and I was shorted a vial which they did send in a few days and the next time I ordered a three month subscription, I was also shorted a vial which they are sending today from a different pharmacy. The Quaker pharmacy they use not so good the first three months supply I got I don’t believe there was 4 mL in the vial but couldn’t prove it so when I received my two vials last week, I measured the amounts and there was only 3.5 mL per vial. I-phoned Quaker and they said well it can be short when you measure it out, which is bogus because I measured with a 100 unit syringe. and if you are taking the maximum dose you need 13 shots for three month. So you don’t have enough for the 13th shot
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Jul 31, 2026
JAN pilon
I have found the customer service to be great!
I have found the customer service wonderful! They answered all of my questions on a timely manner and did everything that I asked. I needed tge meds sent sooner as we were going to Europe and they sent them right away.Somebody mentioned only getting half a vile. I thought that too so they told me to fill all of the 3 month syringes and I nit only had a 3 month supply but filled 4 more syringes. I pay "450 for 3 months. I just ordered Embody for "380 for 3 months to try it. I have canceled my next shipment but I will go back to mintmed if this does not work.
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