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92% would recommend
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Oct 9, 2026
John,
IL
found on GLP Winner
100% top notch communication, flexibility, support, shipping fast.
via 
GLP Winner
Oct 6, 2026
Tracy S.
Can't answer simple questions...
All of a sudden, my monthly shipments stopped without any communication from RIFT. The ability to communicate with RIFT is extremely limited and your only option is to use the online "chat" service. It is run by people who take offense easily and assume you inherently understand how to use their website. It is difficult to navigate and glitchy. Ultimately, because I kept pushing them for coherent responses to my questions, they told me they would no longer do business with me because I was rude. Honestly, if they think being rude is simply asking and reasking the same question differently for an answer that can be clearly understood, then they don't deserve the customer base. I would suggest using any other service but make sure they have a phone number with live people.
via 
Trustpilot
Sep 30, 2026
Cyric Riley
Their goal is to double bill you.
They keep sending shipments earlier until they start double billing you. Multiple requests and they have not stopped. They don't listen to customers and the "app" they have you use is fully broken, it doesn't even do weight tracking.
via Trustpilot
Sep 28, 2026
Laura Currier
Really happy with quality and quick…
Really happy with quality and quick response. Will definitely use this company again
via Trustpilot
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