Shipping & deliveryThe Year GLP-1 Shipping Broke

[SABINA-UPDATED] Blame for pharmacies peaked in March 2025 and decreased throughout the year.

Measured on

286,165 provider reviews13,025 of those mentioned shipping in 20254,949 of those are complaints.

4,949 reviews in 2025 had complaints about shipping. Out of those 4,949 complaints, we analyzed where the blame went. Did consumer's blame the compounding pharmacies or the UPS drivers?

Blame for the pharmacy peaked first, in the window when the FDA’s compounding grace periods closed and volumes shifted between facilities. Complaints about medication arriving warm peaked last, in August, rising and falling with the heat. The carrier never had a bad month.

29.3%

of March's reviews with shipping complaints blamed the pharmacy — this correlates with the FDA changes

9.9%

of August's reviews with shipping complaints said it arrived warm — this correlates with the August heat

12.5%

of Jan 2025's reviews with shipping complaints blamed the carrier — the carrier's worst month all year

Out of the total number of reviews that had shipping complaints (4,949), what did people complain about month-by-month?

Source: GLP Winner provider reviews. There were a total of 286,165 reviews where 42,221 had the shipping label. If we narrow that down to 2025, then we have 13,025 provider reviews that mention shipping. Out of the 13,205 provider reviews that mention shipping in 2025, 4,949 were negative.